Winner of the Innovation Concept award for 2018, category for small enterprises
Biometrics that’s user-friendly yet a state of the art
Picture the scene: You’re at the airport waiting to board an overseas flight when a frantic call comes in from the office. The server you run for your biggest and most important client needs urgent attention but the only people who have access to the server room, yourself included, are out of the office. Your customer service team is panicking.
You whip out your laptop and, right there in the airport coffee shop, grant your trouble-shooters one-time, time-limited access to the server room. Emergency defused, you head for the boarding gate.
“As long as you have an internet connection, you can manage your access control from an airport coffee shop, a hotel room, your home – from anywhere in the world,” says Francois van Loggerenberg, Lead Developer and Project Manager at iPulse Systems, designers and makers of biometrics systems.
“Our systems give clients the most granular level of control,” he says. “You can decide exactly who, when, where, for how long and for what reason a person should have access to a particular space. If someone who does not have authority attempts to enter that area, the system will deny them access and report the attempt.”
While protecting clients from intrusions, the systems also protect the privacy of the people whose fingerprints it records. “People rightly want the assurance that their fingerprint is protected and won’t be shared with someone else,” says Francois. “So we do not store the image of the fingerprint and only extract the identifying data.”
iPulse’s systems are of course smart enough to verify that the fingerprint matches the person’s identity, using an encrypted connection and application programming interfaces (APIs) to request validation from either their own product, BIOVAULT, or from Home Affairs for high level security requirements.
State of the art all this certainly is, but it’s also extremely user-friendly, Francois says. “Users are mostly receptionists and security officers with little software experience, so we have cut down on the processes that can cause complications and taken the user experience to the simplest level.”
For example, the fingerprint imaging device automatically interacts with the user to get the best possible image, guarding against blurry images and smudged fingerprints.
It’s clear as day why this small South African enterprise has succeeded in stamping its name so firmly on the fiercely competitive biometrics market. It’s going places where others can’t.