Winner of the Sustainability Award for 2018, category for large enterprises

To be sustainable, differentiate yourself

About six years ago, SVA Holdings looked to the future and predicted that conventional security services would no longer form part of its strategic framework… Its response was to completely reinvent itself. The SVA of today has transformed into a Technology-based, Risk management and Asset Protection enabler and bears little resemblance to the company it used to be.

“We transformed from a conventional South African security business that only did physical guarding to a technology-based business with intellectual property that is patented in 43 countries,” says Derick Deyzel, Chief Commercial Officer.

It was a shift that was necessary to ensure the company’s longevity, he says. “To be sustainable, we had to differentiate ourselves from everyone else. As a technology-based risk management company that owns and controls our own IP, we have been able to do that.”

One of the company’s biggest strengths is through the application of its patented platform, Infoman, to help its clients identify, evaluate and mitigate through tangible corrective actions shortcomings and/or deficiencies within their supply chains and improve their legal and risk compliance.

For example, a major retail client was using manual inventory processes in all its stores, which was time-consuming and prone to error, not to mention fraud. “We forklifted their manual processes and automated them, speeding up the processes 10-fold and giving the entire line management “near “real-time visibility,” Derick says. The refined process created the operational visibility, allocated ownership and accountability but also empowered the client to test and measure the effectiveness of operational supply chain decision making, which was evidenced by analytical, source-based risk data.

SVA has mastered the art of analysing risk-related data to identify trends and weaknesses for clients to act on – and in some cases, make uncannily accurate predictions, he says. Today, certain of our clients have been able to predict shrink 2 years ahead with 99% accuracy.”

This is no idle claim: the financial statements of some of its clients for the past 4 years show that the stock level shrink predictions calculated through SVA’s Infoman platform have turned out to be precise.

While SVA’s transformation has clearly worked for its clients, and itself, there’ll be no resting on its laurels, Derick says. “To stay relevant, you’ve got to be dynamic. That’s one of the advantages of our technology platform. If we start with a process and close the loopholes, we swiftly move on to the next shortcoming within the supply chain and in so doing able to ensure Infoman’s relevance in years to come, as it may be today.

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